Privacy Policy

Last updated: April 12, 2026

GripRelax operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GripRelax is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We collect:

• Contact details: Name, address, billing/shipping address, phone number, and email.
• Financial information: Payment card details and transaction information (processed securely).
• Transaction information: Items viewed, cart activity, and purchase history.
• Device information: IP address, browser type, and usage patterns.

3. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Shopify: Our platform provider.
• Payment Processors: Such as Afterpay, to facilitate installment payments.
• Shipping Partners: Such as Australia Post, to deliver your orders.

4. Cookies and Security

We use cookies to improve your experience and track site usage. While we implement security measures, please note that no method of transmission over the internet is 100% secure.

5. Your Rights (Australian Consumer Law & International)

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You can exercise these rights by contacting us below.

6. International Transfers

Your information may be transferred and processed outside of your country of residence (including in the United States and Canada via Shopify) for the purposes described in this policy.